frequently asked questions

questions ABOUT OUR SERVICES

  • We provide multidisciplinary outpatient services to include:

    • Medical with our board-certified pediatrician

    • Dietician/nutrition services

    • Feeding therapy with a board certified speech and languange pathologist

    • Mental health therapy

  • Anorexia Nervosa

    Binge Eating Disorder

    OSFED (Other Specified Feeding or Eating Disorder) 

    ARFID (Avoidant/Restrictive Food Intake Disorder)

    PFD (Pediatric Feeding Disorders)

    Disordered Eating

    ADHD with decreased appetite

  • We see up to 24 years of age. We do not currently have a minimum age as feeding and eating disorders may present very early in life.

    • Aetna 

    • BCBS LA 

    • Cigna 

    • First Health 

    • Galaxy 

    • Healthsmart 

    • Multiplan 

    • UHC 

    • USA Managed Care 

    • Verity Healthnet 

  • Yes! We accept self-pay and can also provide a superbill for you to submit to your insurance provider. Click the link below for any billing questions.

    https://tinyurl.com/CedarHealth

  • Yes! We recommend the first visit to be in person but will work with families if this is not feasible due to far distances. Following the initial evaluation, we can discuss if virtual services are better suited.

questions ABOUT OUR office

  • Our main line is both a phone service and texting line that is HIPAA secure. You can call or text us at 504.226.6280.

  • Monday – 8:30-5:00 

    Tuesday – 8:30-6:00 

    Wednesday – 8:30-5:00 

    Thursday – 8:30-6:00 

    Friday – 8:30-2:00 

  • 3941 Houma Blvd, Ste 2B, Metairie, LA 70006

    Building 1 on Houma Blvd behind East Jefferson Hospital, second floor, suite 2B

  • Spruce is our HIPAA compliance phone, text, video, and fax service. If you download the app, messages will come directly there to ensure they are hidden/secure until ready to be open and viewed by you. The app is also required for virtual telehealth services.

    Our patient portal connects to both our billing service and electronic health records (EHR). We utilize your patient portal for new patient forms, other health documents, and all items related to your medical chart.

 

SCHEDULING/patient questions

  • There are many ways to schedule an appointment. See below for the options.

    1. Call the office at 504.905.0116.

    2. Text our HIPAA secure line at 504.905.0116 with the patient name, date of birth, and request. Our office staff will return your call during business hours.

    3. Fill out the request form online.

    4. Providers may fax a face sheet and growth chart with best contact number for the patient.

  • Yes, Dr. Brittany is a Certified Eating Disorder Specialist who will perform an entire history and physical that will be more directed towards disordered eating, eating history, and current behaviors. Dr. Andry will also review labs, potentially perform an ECG, and provide additional information regarding nutritional status.

  • Sign into your patient portal 

    Under messages, select “create message”, “choose patient” 

    Under message reason, select “new patient forms”, “start message” 

    Select “sign document” on all attached forms

    Press “send” once completed 

  • Go to our website at www.cedar.health and click “patient portal” on top right.

    You can also click the link that was texted to invite you to the portal.

     

  • You may click the link below for all billing and payment questions.

    https://tinyurl.com/CedarHealth

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